Hello! My name is Claire Jones.

I am a student pursuing a Master's degree in Professional and Technical Communication at the University of North Texas.

Background

My love for technical writing started when I began writing standard operating procedures for the veterinary hospital I worked at. Even though I didn't know technical writing was a career option, I loved being able to clarify important information for my coworkers and create a knowledge base for our practice!

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[Image: My undergraduate graduation in April 2023.]

I went on to earn my Bachelor's in English at the University of Texas at Tyler. While attending, I completed training materials as a Senior Resident Assistant and presented them to fellow employees. I also continued my interest in technical communication by creating procedures based on common issues for our team!

Career Aspirations

I began UNT's Master's program to gain more hands-on technical communication experience and learn more about the different genres of technical writing. From my courses, I learned that I enjoy proposal writing. I got a chance to complete an internship that focused on this genre of technical writing, and I am now pursuing a career as a Proposal Coordinator at a construction company.

I have enjoyed working with iFixIt to create and edit successful repair guides. I have always believed in the "right to repair," and I enjoy furthering this idea with iFixIt!

Repair Experience

Admittedly, my repair experience is limited. However, I do enjoy the challenge of fixing something rather than buying new! This has led me to some MacGyver-esque solutions in the past, but I have enjoyed looking up repair guides on iFixIt for my current devices.

Platforms & Softwares

  • Adobe Creative Cloud (InDesign, Acrobat, Illustrator)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • SharePoint
  • MadCap Flare
  • Wordpress

Skills

  • Process documentation & SOP development
  • SME interviews
  • Template design
  • Technical-to-nontechnical translation
  • “How-to” guides & training materials
  • Attention to detail

Hobbies

In my free time, I enjoy live music, roller skating, and hanging out with my cat, Olive! I currently have a goal to visit every live music venue in my city.

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[Image: My cat, Olive. She is a brown tabby cat with green eyes.]

Recently, I have also enjoyed cooking and baking. My favorite recipe is a tie between turkey ragu or Ina Garten's brownie pudding!