Introdução
If your HP ProBook x360 11 G3 EE will not charge when plugged in, one of the possible issues may be a defective charging port. This guide will show you how to replace the defective charging port.
Before you begin, power off the laptop and disconnect the charging adapter and any peripheral devices.
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To begin, flip your laptop to where the base is facing upwards.
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Grab your TR9 screwdriver, and take the four screws out that are in all four corners of the base. The bottom two are 5.2 mm Torx Security screws and the top two are 9 mm Torx Security screws.
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Note: On the top right and the top left screws, you may have to get an opening pick and gently hold the two 9 mm Torx Security screws up to get them out, because of the magnetic pull. (see last photo)
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Also, with the same TR9 screwdriver, take out the two 5.2 mm Torx Security screws directly between the bottom left and bottom right screws (aligned in a row of 4).
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Grab your JIS #0 (J0) screwdriver, and take out the remaining two 6.7 mm Japanese Industrial screws located in the middle of the base directly across from each other.
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Flip your laptop upright (facing towards you), to where the base is now on a flat surface.
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Open your laptop.
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Begin to pry the corners of the keyboard deck with an opening pick.
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Use an opening tool to pry around the perimeter of the keyboard deck until it gently pops out of place.
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To reassemble your device, follow these instructions in reverse order. Take your e-waste to an R2 or e-Stewards certified recycler.
